How Stoneside is continuing to serve our customers - COVID-19 Update
#1In America—Our Story
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Stoneside Blinds and Shades is the #1-rated full-service window covering company in America based on customer reviews.
Our nationwide team of skilled professionals is committed to delivering a five-star experience to every client, and our unwavering focus on customer satisfaction has earned Stoneside the highest customer review ratings in our industry.
We are proud to be rated #1 in America, and we are eager to demonstrate our unrivaled quality and service to you.
How We Became
#1 In America
Our Mission
Before we sold our first blind almost a decade ago, we defined Stoneside’s mission:
To deliver a five-star experience to our teammates, our clients, and our partners.
Fulfilling our mission meant completely transforming the experience of buying custom window treatments. Stoneside replaced a complicated, stressful and error-prone process with a simple, worry-free and downright enjoyable experience—from the very first phone call to the final walk-through of the completed installation.
Our Values
We developed the following values to guide us in everything we do:
Honesty
We are always truthful, straightforward, and authentic – even when it's hard.
Positivity
We assume positive intent and bring a respectful, positive energy to our interactions with others.
Generosity
We bring an abundance mindset and seek a win/win for everyone.
Continuous Improvement
We never stop seeking and implementing better ways of doing things.
Passion
We are genuinely engaged and focused on fulfilling our five-star promise.
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Our Products
We searched the world over to offer you a wide selection of durable, high-quality window coverings that provide privacy and light control while enhancing the beauty of your home or office. We also found the very best in fabrics and materials, hardware, and automation systems so our products would delight you for years.
Our People
We carefully selected a team of design consultants and trained them to take the time to understand your needs so they could develop a truly custom solution.
Even with the very best products and design talent, we knew that the success of a project hinges on the installation. So, instead of using independent contractors like most competitors, we carefully selected and trained a team of professional window covering installers to take care of your home or office while meticulously installing your shades and making sure you understand how to operate them.
As our client reviews attest, our people offer a level of customer service that is unparalleled in the industry.
Even with the very best products and design talent, we knew that the success of a project hinges on the installation. So, instead of using independent contractors like most competitors, we carefully selected and trained a team of professional window covering installers to take care of your home or office while meticulously installing your shades and making sure you understand how to operate them.
As our client reviews attest, our people offer a level of customer service that is unparalleled in the industry.
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Our Process
To deliver an awesome, seamless experience, we developed a system to track your project from start to perfect finish. From your virtual design consultation to our custom manufacturing to the delivery and installation of your final window treatments, we monitor the entire process so you can relax.
The Result: #1 In America
By getting clear on our purpose, staying true to our values, creating the world’s best products, building an incredible team, and perfecting our process, we’ve been able to deliver the five-star experience that has made us America’s #1 rated window covering company.
To read our client reviews, visit: Google, Houzz, Yelp, HomeAdvisor, and Trustpilot.
To see what our team members say about being part of the Stoneside family, read their reviews on Glassdoor.
To read our client reviews, visit: Google, Houzz, Yelp, HomeAdvisor, and Trustpilot.
To see what our team members say about being part of the Stoneside family, read their reviews on Glassdoor.
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