Francisco, the installer, was great!! He was prompt, professional, courteous, pleasant, very easy to communicate with, attentive to my questions, very careful with moving his large ladder around our furniture and wood floor and chandelier, cleaned up afterwards, and he was very knowledgeable - he really knows what he’s doing. This was a rather complex project, uninstalling and then a week later reinstalling 5 very wide, 12’ tall roller shades (so we could have another contractor replace some windows in the interim), with both regular and blackout shades along 2 adjoining walls, such that the valances are nested in the corner. He worked diligently, with confidence and ease, and even did some troubleshooting on the fly, coming up with the perfect solution in no time. I have hired countless contractors over the years, and I am not easily impressed, but this guy impressed me. Great guy, great company, top notch products. Thank you!